Sunday, August 18, 2013

Moving Day (Part II)

After four days, I can say that we are finally relocated.  I'm going to spare you the details and instead summarize by day:

Thursday:  This was the day that the lease to our apartment began.  This means that we could begin transferring small items - food, computer equipment, perishables, china, etc. - to the apartment.

Friday:  MOVING DAY.  The movers came and carted everything out of the house.  I have something to say about those people who moved me.  Let me tell you...they were nothing but....

...the kindest, nicest, most polite people you'd ever meet.  We're going to give those guys a good review on line somewhere.

What we won't be giving a good review is Comcast, which was scheduled to be installed on Friday, but wasn't.  So here's the litany of woe.

1.  They leave a message on our answering machine.  The answering machine to our house, and they are aware that we have vacated it.  They don't try to reach us by cell phone or anything.
2.  My wife calls not once, but twice, and they assure us that they'll send someone.  They don't.  She also uses Comcast's automatic chat feature.  For a third time, she is assured that we will have someone that day.  We don't.

(Also:  Apparently, Comcast only has 20 minutes worth of jazzy wait music.  When it runs out, it runs out and you get dead silence. You don't know if they've dropped the line or not.)

So at 9 pm, my wife gives some poor sap at Comcast what for.  She makes it painfully clear that she's not mad at the person - the poor girl answering the phone didn't do anything to us - but at Comcast's multiple broken promises.  They assure us that they will get someone over on Saturday.

Saturday:  Comcast technician shows up at 12 pm.  They are supposed to bring two DVRs - one for the living room and one for the bed room - but the work order says only one.  Basically, he says that our work order is routed wrong six ways to Sunday.  "Every now and then a work order ends up in the ditch.  This was the one."

It takes the poor guy five hours to install the one DVR, internet, and phone service.  Part of the problem is with the DVR.  The only way to make sure its working after a programming change is to reboot, and Comcast's new DVRs apparently take forever to reboot.  So when we don't get our HD channels?  Reboot.  And Reboot.  And reboot.  He could have baked a cake during those reboot times, and guess what happened to the order after ours?   Let's just say someone had a very bad time in addition to us.

Sunday:  The last return to the old house, to pick up odds and ends, curtains, etc.  We rented a van and did a lot of schlepping.  But we are finally moved out and we figure that we don't have to return to the house for anything.

In eight days from now, we feverishly hope that we will sign the final documents that transfer ownership of the house.

(* * *)

Of course, I missed Connecticut @ Atlanta.  I'm sad, since we beat the crap out of Connecticut and hopefully shut up a lot of people.  I'm typing this from Philips Arena right now, waiting for Washington @ Atlanta to get started.

I almost tanked on coming.  But I thought I had one last boost of energy, and I'm glad I showed up.

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